Citigroup Organization Chart – Citigroup connects top executives to teams across banking, investment services, risk management, and technology. Headquartered in New York City, the company employs approximately 229,000 people and operates in over 160 countries with revenue of $81.1 billion and a net income of $12.7 billion.

Company Overview – Citigroup was formed in 1998 through the merger of Citicorp and Travelers. It is one of the largest financial institutions in the world, offering a wide range of financial products and services to consumers, corporations, governments, and institutions. The company is structured into two main divisions: the Institutional Clients Group (ICG), which includes investment banking, treasury and trade solutions, and securities services; and Personal Banking and Wealth Management (PBWM), encompassing Citibank, credit cards, and wealth management services.

It shows how leadership is structured from the CEO to business units like consumer banking, investment banking, and corporate services. It clarifies decision-making for different regions and functions.

The org chart is revised during executive reshuffles, department reorganizations, or new strategic initiatives. It helps maintain clarity on who drives decisions.

It helps vendors understand which teams control procurement, digital solutions, and client services. Outreach becomes more precise and relevant when targeting the right units.

Technology, risk management, corporate banking, and investment services are critical. Vendors offering fintech, analytics, or advisory services gain better traction by focusing on these areas.

Understanding the organizational structure can help marketers to map key stakeholders, plan campaigns by business unit, and align messaging to decision-makers’ priorities. It also helps anticipate leadership changes that affect outreach timing.